Frequently Asked Questions

Products & People

BOTTLETOP bags are made from a selection of sustainable and zero waste materials. Our signature material is made from upcycled alumunium ringpulls. We also use Zero Deforestation Leather and Food waste such as Açai berries.

Tap here to learn more about the materials we use across our BOTTLETOP & #TOGETHERBAND products.

Aluminium is by its nature a lightweight and extremely durable material. BOTTLETOP bags made with upcycled aluminium ringpulls are very light to carry.

Currently our Leda Mini Tote Bag made from açaí seeds by the Yawanawá Indigenous community in the heart of the Amazon, is the only bag in our collection that is vegan. In the coming months we will be adding more products

All of our ring pulls are sorted, clipped, filed and polished before they are painted and then hand-woven by one of our amazing artisans.

Our enamel ringpulls are airbrushed painted on both sides. Over time the enamel finish will gradually fade in parts of heavy use, revealing the sparkling metal hidden beneath in a way that is unique to each design

Our anodised ringpulls are treated using a chemical procedure that converts a metal surface into one with a metallic finish.

Both processes are carried out by skilled artisans.

Since we launched BOTTLETOP in 2002 our focus has always been on empowering communities. We train our team in Salvador to be skilled artisans, provide them with good working conditions and make sure they have always been paid a fair living wage – 45% more than Brazil's national industry average.

Our head office is in East London, UK.

We have an atelier in Salvador in Brazil where our skilled artisans handcraft our handbags.

We also have a workshop and atelier in partnership with the Yawanawá Indigenous community where our wonderful food waste products are hand crafted.

Finally we work with two wonderful organisations in Nepal to make our #TOGETHERBAND products.

Tap here to learn more about our Artisan Production.

Shipping

Standard Delivery

Purchases from £0.00 to £49.99 - £4.50

Purchases of £50 or more - Free

Next Day Delivery (ordered before 2pm)

Purchases from £0.00 to £249.99 - £10

Purchases of £250 or more - Free

Prices are your local currency equivalant to the following GBP (£):

Standard Delivery

Purchases £0.00 - £99.99 - £10

Purchases of £100 or more - Free

Premium EU Shipping DHL Express

Purchases £0.00 - £249.99 - £25

Purchases of £250 or more - Free

Prices are your local currency equivalant to the following GBP (£):

Standard US Shipping

Purchases £0.00 - £99.99 - £10

Purchases of £100 or more - Free

Premium US - DHL Express

Purchases £0.00 - £249.99 - £25

Purchases of £250 or more - Free

Prices are your local currency equivalant to the following GBP (£):

Canada- DHL Express

Purchases £0.00 - £99.99 - £30

Purchases £100.00 - £249.99 - £20

Purchases of £250 or more - Free

The followng countries have the fees below applied. Hong Kong SAR, Japan, Singapore, China, Indonesia, Macao SAR, Malaysia, Philippines, South Korea, Taiwan, Thailand, Vietnam, Seychelles, Australia, New Zealand.

Prices are your local currency equivalant to the following GBP (£):

International Shipping - DHL

Purchases £0.00 - £99.99 - £30

Purchases £100.00 - £200.00 - £20

Purchases of £200 or more - Free

Prices are your local currency equivalant to the following GBP (£):

International Shipping -

Purchases £0.00 - £99.99 - £30

Purchases £100.00 - £200.00 - £20

Purchases of £200 or more - Free

Returns

We take pride in the craftsmanship involved in making the products and if you are in anyway unhappy, in additional to your statutory right to cancel , you can return the Product(s) to the address listed below and you will be eligible for a full refund or exchange. Products for refund or exchange must be received within 28 days of purchase and in a saleable condition. You accept and agree to pay all delivery costs of returned Products.

Please send the item to:

Bottletop
Unit 15
7-15 Greatorex Street
London
E1 5NF