Standard Delivery. Delivered to you within 2-3 working days.
Purchases from £0.00 to £499.99 - £4.50
Purchases of £500 or more - Free
Next Day Delivery (ordered before 2pm)
Purchases from £0.00 to £499.99 - £10
Purchases of £500 or more - Free
Delivery & Returns
How much does shipping to the UK cost?
How much does shipping to Europe cost?
Prices are your local currency equivalent to the following GBP (£). Please note duties are not included:
Standard Delivery. Delivered to you within 5-7 working days, pending customs clearance
Purchases £0.00 - £499.99 - £10
Purchases of £500 or more - Free
Premium EU Shipping DHL Express. Delivered to you within 2-3 working days, pending customs clearance
Purchases £0.00 - £499.99 - £25
Purchases of £500 or more - Free
How much does shipping to the USA cost?
Prices are your local currency equivalent to the following GBP (£). Please note duties are not included:
Standard US Shipping. Delivered to you within 5-7 working days, pending customs clearance
Purchases £0.00 - £499.99 - £10
Purchases of £500 or more - Free
Premium US - DHL Express. Delivered to you within 2-3 working days, pending customs clearance
Purchases £0.00 - £499.99 - £25
Purchases of £500 or more - Free
How much does shipping to Canada cost?
Prices are your local currency equivalent to the following GBP (£). Please note duties are not included:
Canada- DHL Express. Delivered to you within 5-7 days, pending customs clearance
Purchases £0.00 - £499.99 - £30
Purchases of £500 or more - Free
How much does shipping to Asia and Oceania cost?
Prices are your local currency equivalent to the following GBP (£). Please note duties are not included:
The following countries have the fees below applied. Hong Kong SAR, Japan, Singapore, China, Indonesia, Macao SAR, Malaysia, Philippines, South Korea, Taiwan, Thailand, Vietnam, Seychelles, Australia, New Zealand.
Prices are your local currency equivalent to the following GBP (£). Please note duties are not included:
International Shipping - DHL. Delivered to you within 5-7 days, pending customs clearance
Purchases £0.00 - £499.99 - £30
Purchases of £500 or more - Free
How much does shipping to the rest of the world cost?
Prices are your local currency equivalent to the following GBP (£). Please note duties are not included:
International Shipping. Delivered to you within 5-7 days, pending customs clearance
Purchases £0.00 - £499.99 - £30
Purchases of £500 or more - Free
Returns
Returns Policy
We take pride in the craftsmanship involved in making the products and if you are in anyway unhappy, in additional to your statutory right to cancel, you can return the product(s) for a refund. Please note that we do not cover any shipping costs for returns. To encourage responsible shipping and compensate for carbon emissions, we will charge a return fee of minimum 4.95 GBP. If you return more than 4 items from your order, you will be charged 1 GBP per extra item.
Products for refund must be received within 28 days of purchase and in a saleable condition. You accept and agree to pay all delivery costs of returned products.
Items accepted for a return include full price purchases and sale products (within 30 day returns policy). Excludes all masks if the package has been opened. For third party purchases please contact the store where goods were purchased directly.
Please be aware returns must be made within 30 days of purchase and should be sent back in the original BOTTLETOP packaging provided. We can only accept orders returned within the period stated in our Terms & Conditions and those that have previously been requested through our system or with our Customer Care team. To initiate your return, please get in touch with our customer service team via our Contact Us page.
You will need to:
a) Provide a receipt or an order number
b) Return the item in perfect sellable condition
Once the order has been received we will refund the order purchase value to the same payment method used to make the purchase.